Natural wood grain, color, surface contours, and irregular edges vary from piece to piece. These are normal characteristics of solid wood, not defects.
Handcrafted ceramic pieces may have slight variations in color, small glaze marks, or dimensions. The antique finish on the metal may also vary in tone. Provided there are no cracks, major chips, or loose parts, these differences do not affect the overall appearance or function.
Backflow smoke is sensitive to air movement. Use in a normally ventilated room away from direct drafts caused by fans, air-conditioning vents, or open windows.
Before lighting, make sure every component is securely assembled and place the burner on a level, heat-resistant surface. Keep it away from flammable materials, children, and pets. Never leave burning incense unattended.
Backflow incense may leave a small amount of ash or oily residue after burning. This is normal. Allow the burner to cool completely before wiping it with a soft, dry cloth. Do not soak the wooden base.