MORI TASTE Privacy Policy

Last updated: September 14, 2026
1. About Us

MORI TASTE is an incense brand based in Guangzhou, Guangdong Province, China. Our official website is www.moritaste.com.

This Privacy Policy explains how we handle the personal information you provide through our incense recommendation quiz, order processing, email communications, shipping updates, and customer support. It also explains the choices available to you.

2. Information You Provide

When you enter your email address, place an order, or contact us about shipping or after-sales support, we process the contact details, order information, and messages you provide so that we can deliver the services you request.

Different services may require different information. Providing an email address in our incense recommendation quiz is optional. You can complete the quiz and view your recommendations without entering an email address.

3. Incense Recommendation Quiz

We recommend incense products based on your answers about when you plan to use incense, your preferred setting, and the size of your space.

Your answers are used only to generate recommendations for that session. We do not save your answers or link them to your customer account.

You can choose whether to provide your email address and whether to subscribe to promotional emails. These are separate choices. Entering your email address or completing the quiz does not automatically mean that you agree to receive marketing emails.

4. How We Use Your Email Address

Coupons and Promotional Offers

If you choose to subscribe to promotional emails, we may use your email address to send you MORI TASTE coupons, discounts, and related promotional messages.

Subscription is voluntary and does not affect your ability to complete the recommendation quiz, view your results, or purchase products.

You can unsubscribe at any time by using the unsubscribe link in our marketing emails or by contacting us at the email address listed at the end of this policy.

Shipping and Customer Support

After you place an order or contact us for support, we may use the contact details you provide to send order updates, shipping notifications, customer support replies, and other necessary information about your request.

These messages are used to fulfil your order or respond to your request and are handled separately from promotional emails.

Unsubscribing from marketing emails will not prevent you from receiving necessary order, shipping, or customer support messages.

5. Internal Use of Order Information

MORI TASTE staff may access and process order-related information when needed to fulfil orders, provide shipping updates, and handle customer support requests.

Staff members may only use this information as needed to perform their assigned duties and provide the relevant services.

6. Your Choices and Privacy Requests

You may choose not to provide an email address when completing the recommendation quiz. You may also decline promotional emails or unsubscribe at any time.

If you would like to know what personal information we hold about you or request access, correction, or deletion, please contact us using the email address listed at the end of this policy.

We will process your request in accordance with applicable law and may need to verify your identity.

Some requests may be limited by applicable law. We may not be able to delete information immediately if we are legally required to keep it. If this applies, we will explain the reason when responding to your request.

7. Contact Us

If you have questions about this Privacy Policy, how we use personal information, or would like to submit a privacy request, please contact MORI TASTE:

Brand: MORI TASTE
Company Address: Guangzhou, Guangdong Province, China
Customer Service Email: hello@moritaste.com